Manufacturing Intelligence Series | Module 6 of 6

On-time delivery:
See the delay while it is still avoidable

Which order will be late? Classification and survival models detect the looming delay early – while there is still time to prevent it, instead of just booking the penalty.

01 The problem – You learn of the delay when it is too late

On-time delivery decides penalty and customer relationship

A late order costs twice: the agreed contract penalty and the customer's trust. Today the delay often shows only when the deadline is practically unkeepable – then only expensive damage control remains.

The early indicators sit in the data: order lead time, material availability, current bottleneck load, backlog of upstream steps. A model estimates the probability of delay per order – weeks before the deadline.

Early warning avoids 45% of contract penalties

Because one week of lead time is enough to reschedule capacity instead of paying the penalty.

Order status
Bottleneck load
Classification
Delay risk
Early rescheduling

02 The model – Delay risk per order

Classification and survival analysis on order progress, material and bottleneck load

▸ Output
Gefaehrdete Auftraege: 34 von 410
Mediane Vorwarnzeit vor Liefertermin: 9 Tage
Orders by delay risk and remaining buffer
↳ Risk with remaining horizon

The survival component delivers not just "on time/late" but how much buffer an order still has. This lets orders be prioritised: the one with the highest risk and the least remaining buffer comes first – data-driven sequencing instead of gut feeling.

03 Business impact – Avoid penalties, keep customers

The lever: avoided contract penalties, fewer rush costs, protected customer relationships

€360,000
Savings / year
−38%
Fewer late orders
9 days
Avg. warning time
On-time delivery – before vs. with early warning
Model calculation · How the figure is built – derived transparently

No round number: every assumption comes from the sample plant and is stored centrally. With your real figures only the input changes, not the method.

ItemValue
Contract penalties / year€340,000
Avoidance via early warning (45%)€153,000
Rush cost to rescue deadlines / year€280,000
Rush-cost reduction (40%)€112,000
Protected customer retention (1 customer CM)€95,000
Result: savings / year€360,000

Assumptions of a sample plant – in a real project your data replaces these values.

↳ The invisible lever: customer retention

Contract penalties can be quantified – the bigger value is often invisible: a customer who can rely on deadlines stays. Even one avoided supplier switch per year adds the contribution margin of a mid-sized customer to the bill.

04 Next steps

From the risk list to control

① Link order data

We connect order progress, material status and bottleneck load from ERP/MES – the fields already exist.

② Delay pilot

For one order segment the risk model is built. You see the early warnings validated against real past delays.

③ Deadline early warning

Daily risk list: "These orders are at risk – recommendation: pull order X forward, reschedule capacity for order Y."